Who We Are
Our Values & Beliefs
A Company With a Difference
Our Promise
Richardson & Wrench is a network of real estate professionals who know and understand that their business is about more than just property. It’s about people. People whose homes are the base upon which they will nurture families, build wealth, and find sanctuary.
Founded in 1858, Richardson & Wrench has been part of the fabric of Australian life for more than 160 years. We’ve helped many thousands of people realise their dreams and we intend to be doing so well into the future. Over the years Richardson & Wrench has established an untarnished reputation for honesty, integrity and professionalism. It’s a reputation we aim to keep.
We believe that a good result and integrity are not mutually exclusive. Indeed our sales results show that honesty and profits do mix.
The Richardson & Wrench network consists of 80 independently owned offices in metropolitan and regional locations throughout NSW and Queensland – and growing. We are small enough to feel like family with local knowledge and experience but large enough to see the big picture. Our aim is to make your property experience a rewarding one and we’ll always go the extra mile to make it easier – right down to helping you move out and move in.
Our principals and their staff are committed to the company’s guiding philosophy – “always, in all ways, beyond reproach” – ensuring that all those we deal with, whether buyers, sellers, investors or renters, are treated with respect, honesty and equity.
Innovators from the day we opened our doors, Richardson & Wrench is a modern and progressive network that continues to evolve to meet the changing needs of its clientele. We understand the value of smart, strategic marketing and use every resource at our disposal to see your property sold. Through our databases, the web, newspapers and direct mail, we’ll build a campaign that delivers results. One tailored to suit your needs and your budget. It’s your home after all.
Our reputation is your guarantee that you’ll be dealing with professionals who feel privileged to be entrusted with your greatest asset.
> We believe the business of real estate is about more than property… much more.
> It’s about people, homes, neighbourhoods and communities.
> It’s about creating wealth and raising families.
> It’s about living comfortably and belonging.
> With so much at stake for people and their properties, whether buyers, sellers, landlords or tenants, we believe we must do the right thing, every time, by the people we serve.
> We believe in holding ourselves to the highest principles and standards, and behaving with utmost integrity. We earn trust by never compromising on our ethics.
> We believe we’ve got to be able to hold our heads high when we walk down the street.
> We believe it’s an honour and a privilege to be entrusted with someone’s biggest asset. We believe in unlocking doors and changing lives. This is our reason for being, the thing that inspires us every day, to help put people in a better place.
> We don’t believe in smooth talkers, self-interested sales people, incompetents or flash-in-the-pans.
> We don’t believe in burning people on the way to success. Because of this, for over 150 years, the ‘Richardson & Wrench’ name has remained untarnished.
> We believe in our heritage underpinning our future.
> We have the best reputation in the business. We intend to keep it that way.
> While we operate in many different communities across the nation, we are united in this belief.
Richardson & Wrench will always, in all ways, be beyond reproach
Our past holds the clue to what makes Richardson & Wrench different. For more than 160 years we have been in the business of real estate and in that time our reputation has never faltered. That is an achievement that no other real estate company can boast and one we hold as our guiding principle.
We are a dynamic forward thinking company that has embraced change while retaining values that are timeless – honesty, integrity, passion and professionalism. It’s why we have clients for life.
You’ll experience the difference for yourself from the very first contact with a Richardson & Wrench office. It begins with respect. Enthusiasm and a willingness to listen, to learn what you want to achieve and provide advice and guidance based on your needs – not ours.
So whether you’re selling to accommodate a growing family or one that’s just flown the nest; building an investment portfolio or topping up your super; a landlord or a renter; a first home buyer or the next property tsar, we want your experience with Richardson & Wrench to be beyond compare.
Yes we are different – and proud of it.
To our sellers and buyers, landlords and tenants, our promise remains always to provide an enjoyable and rewarding property experience, through uncompromising ethics and service.
Each client relationship is a shared partnership. We will listen to your needs, pay personal attention to the details, minimise the hassles and keep you informed each step of the way.
We understand that selling your home, your asset, your biggest investment is a serious decision. We will work hard to deliver a better than expected property experience and a great result for you.
Our reputation depends on it.
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