FAQ's

What does R&W consider to be the most important qualities that a franchisee should have?

R&W Franchisees have a strong sense of character and hold themselves to a high standard of business ethics and expertise. They possess solid values, trustworthiness. Are passionate about the business of real estate and set the tone for a sense of comradery, inclusiveness and participation throughout the network.

Our principals and their staff are committed to the company’s guiding philosophy – “always, in all ways, beyond reproach” – ensuring that all those we deal with, whether buyers, sellers, investors or renters, are treated with respect, honesty and equity.

What is the R&W Philosophy?

Our past holds the clue to what makes Richardson & Wrench different. We have been in the business of real estate since 1858 and in that time our trusted reputation has never faltered. That is an achievement that no other real estate company can boast and one we hold as our guiding principle.

We are a dynamic forward thinking company that has embraced change while retaining values that are timeless – honesty, integrity, passion and professionalism.

Does the R&W Franchise model offer advantages over its competitors?

R&W offer flexible and distinctly different franchise opportunities – The Traditional (Office) model and R&W Bespoke (Mobile). Our Traditional offering is based on a flat fee with no charge associated with Property Management. R&W Bespoke is for the savvy, established agent looking to get into business ownership without the cost and scale associated with running a traditional office.

Our 6 star approach to service and our dedicated specialist management team offer a personalised approach to every franchisee and their business structure. We believe these pathways to business ownership stand us apart from our competitors and from what is being offered in the real estate arena today.

Does R&W provide induction training?

Yes we do. We have a detailed on-boarding process whereby we set our new franchisees and staff up with thorough, hands on training and integration into the R&W network. We have a dedicated corporate team who specialise in the areas of Marketing & Social Media, Training, Technology, Systems and Business Management to guide you through your start up period and throughout the life of your business with R&W.

What key services form part of the R&W value proposition?

Residential Sales
Residential Property Management
Commercial | Retail | Industrial Sales, Leasing & Property Management
Project Marketing
Financial Services
Client Concierge Services

How would you describe the R&W Culture?

Culture… A little word with big effect.

At R&W we believe that if the culture is right within a business, engagement soars and success ensues.
With that in mind we place great value on bringing our offices and teams together to celebrate achievements, motivate and train and to network and engage with each other.

FAQ

Do I need to be there for open homes or inspections?

Not at all. We’ll handle everything professionally, respecting your time and space while ensuring buyers feel welcome and informed.

How should I prepare my home for sale?

Presentation matters. From minor touch-ups to expert styling, we’ll guide you on how to showcase your home in its best light—inside and out.

What should I look for in a real estate agent?

Experience, communication, and local knowledge count. You want someone who listens, guides you with honesty, and knows how to get results—now and always.

What’s a property appraisal, and why does it matter?

A professional appraisal gives you a clear understanding of your home’s current market value—an essential first step in planning your sale with confidence.

When’s the right time to sell?

The ‘perfect’ time depends on your property, your goals, and the market. We’ll help you weigh the factors and decide what works best for you.

Will I need to pay Stamp Duty?

Stamp Duty usually applies to buyers, but rules can vary. We can connect you with trusted legal and financial advisors to make sure everything’s covered.

‘What’s the best way to market my property?’

The best marketing strategy is one that’s tailored—to your home, your audience, and the current market. It’s not about ticking boxes; it’s about standing out where it matters. That means combining strong digital reach with compelling visuals, authentic storytelling, and targeted strategy. If you’re thinking about selling Talk to us today.